Privacy Policy for Timler Exterior Services LLC

Effective Date: August 11, 2026

Timler Exterior Services LLC respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how it may be shared when you visit TimlerPro.com, request a quote, use our online quoting tools, or communicate with us.

Information We Collect

Personal Information

We may collect information you provide when you:

• Request a quote or use our Instant Quote tool
• Submit a contact or service request form
• Schedule or receive services
• Call, text, or email us
• Make a payment or interact with a customer portal

This information may include your:

• Name
• Service address
• Email address
• Phone number
• Property information
• Requested services
• Project details
• Photos or other information you choose to provide

Property Information

When preparing estimates or Instant Quotes, we may use information associated with the service address you provide. This may include publicly available or third-party property information such as property size, structure characteristics, satellite imagery, measurements, or other information used to help prepare pricing.

Website and Usage Information

Our website and service providers may automatically collect certain technical information, such as:

• IP address
• Browser and device type
• Pages visited
• Referring website
• General website usage information
• Cookies and similar technologies

This information may be used for website functionality, security, analytics, and improving the customer experience.

How We Use Your Information

We may use your information to:

1. Prepare estimates and Instant Quotes.
2. Provide, schedule, manage, and improve our exterior cleaning services.
3. Communicate with you regarding quotes, appointments, services, invoices, payments, and customer support.
4. Maintain customer and service records.
5. Improve our website, quoting tools, marketing, and service offerings.
6. Protect our website, business, customers, and systems from fraud, misuse, or security threats.
7. Comply with applicable legal, accounting, and regulatory requirements.

Email and Text Communications

If you provide an email address or mobile phone number, we may use it to communicate with you regarding your quote request, scheduled service, account, invoice, payment, or other service-related matters.

If you separately opt in to promotional or marketing communications, you may opt out of those communications at any time using the instructions provided or by contacting us.

Third-Party Service Providers

We use third-party service providers to help operate our business and website. These may include providers for:

• Customer relationship management and quoting
• Website hosting
• Email and text messaging
• Scheduling and customer portals
• Analytics
• Payment processing
• Website security and spam prevention

These providers may process information as necessary to perform services on our behalf and are subject to their own contractual, privacy, and security obligations.

We do not sell, rent, or trade your personal information to third parties.

We may also disclose information when required by law or when reasonably necessary to protect our rights, property, customers, or safety.

Online Payments

If you choose to make an online payment, payment information may be processed by third-party payment providers. Their handling of payment information is governed by their applicable privacy and security practices.

Cookies, Analytics, and Security Tools

TimlerPro.com may use cookies and similar technologies to operate the website, understand website traffic, improve performance, and help prevent spam or fraudulent activity.

Our website may also use services such as Google reCAPTCHA or similar security tools to help protect website forms and online services.

You may control or disable certain cookies through your browser settings, although doing so may affect some website functionality.

Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, alteration, loss, or disclosure.

No internet transmission or electronic storage system can be guaranteed to be completely secure.

FTC guidance specifically encourages businesses to collect only information they need, protect what they retain, and appropriately dispose of information that is no longer necessary.

Your Choices and Requests

You may contact us to request that we:

• Update or correct your contact information
• Provide information about the personal information we maintain about you
• Delete personal information where appropriate
• Stop non-essential or promotional communications

Some information may need to be retained for legitimate business, legal, accounting, tax, warranty, or recordkeeping purposes.

That last qualification is important. I would not promise unconditional deletion of all customer records, as your old version effectively did.

External Links and Services

Our website may contain links to or interact with third-party websites and services. Their privacy practices are governed by their own policies, and Timler Exterior Services LLC is not responsible for the privacy practices of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, or business practices.

When changes are made, the updated policy will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Timler Exterior Services LLC
Appleton, Wisconsin
Phone: (920) 627-7649
Email: info@timlerpro.com
Website: TimlerPro.com