Yes — we provide professional roof cleaning using a safe, low-pressure soft wash process designed specifically for asphalt shingles and delicate roofing materials.

We never use high pressure on roofs, because that can damage shingles, remove protective granules, and shorten the lifespan of your roof. Instead, our soft wash system gently removes algae, moss, and organic staining while protecting your roof’s integrity and appearance.

This allows us to restore your roof safely while helping extend its usable life — which is especially important for homeowners looking to protect a major investment.

Most homeowners benefit from having their home washed once per year, especially in Wisconsin’s climate where moisture, shade, and organic growth can build up quickly.

At a minimum, we recommend not exceeding two to three years between cleanings to prevent staining, discoloration, and long-term surface damage. Regular house washing helps preserve your siding, maintain curb appeal, and prevent costly repairs caused by buildup over time.

Yes — soft washing is our primary cleaning method for siding, roofs, and other delicate exterior surfaces.

Soft washing uses specialized cleaning solutions applied at low pressure to safely remove algae, mildew, bacteria, and organic growth without damaging your home. High pressure is reserved only for appropriate surfaces like concrete and masonry.

This approach is recommended by many siding and roofing manufacturers and allows us to clean more thoroughly while protecting your home’s materials.

If your roof is actively leaking or has structural damage, it’s best to have that addressed before scheduling a cleaning.

Cleaning a damaged roof will not fix underlying issues and may result in unnecessary expense. We believe in giving honest guidance, even when that means recommending repair first. Once repairs are completed, we’re happy to help you maintain the roof properly moving forward.

Yes — we use professional-grade, industry-approved cleaning solutions specifically formulated for exterior surfaces.

These solutions are designed to safely break down and remove algae, mildew, mold, and bacteria that plain water or pressure alone cannot eliminate. This allows us to achieve longer-lasting results while reducing the need for aggressive pressure.

All products are used carefully, diluted properly, and applied with surface safety in mind.

Yes. We take plant, pet, and property safety very seriously.

We use exterior cleaning solutions that are safe when applied correctly, and we take additional precautions such as pre-wetting landscaping, rinsing thoroughly, and controlling runoff. Our process is designed to be effective while minimizing any impact on your home’s surroundings.

If you have specific concerns or sensitive landscaping, we’re always happy to discuss them before your service.

No — you do not need to be home as long as we have access to water and the work areas around your home.
Many of our customers are away during their appointment, and we’ll take care of everything as scheduled. We provide clear communication before and after your service so you know exactly what was done and what to expect.

Yes — we guarantee the quality of the services listed on your work order and complete them professionally and according to industry standards.

Not all stains or surfaces respond the same way to cleaning, and results can vary based on the age, material, and type of buildup. We always use the safest and most effective methods for your home and will do our best to deliver the best possible outcome within the scope of the service selected.

If something within that scope doesn’t meet expectations, we’ll correct it. Conditions such as oxidation, construction dust, rust, paint, or mineral staining require specialized services and are not included unless specifically noted.